The Evolving Role of the CPO in the Age of Digital Disruption
Consumer behaviors and expectations are changing faster than ever thanks to rapid technological innovation. To keep pace, companies…
The Role and Impact of a Chief Human Resource Officer (CHRO)
The Chief Human Resource Officer (CHRO) shapes the company’s workforce and culture. As a top executive, he has…
The Essential Role of the COO in Today’s Business World
A company’s daily operations and efficiency very much depend on the role played by a Chief Operating Officer…
Sharpening Operations: Keys for COOs to Drive Excellence
You signed on as COO to catapult your company’s performance. While the glory goes to flashy new product…
How CPOs Can Champion Customer-Centricity?
Customer obsession has become a competitive necessity. Recent research shows that customer experience leaders grow revenues 4-8% above…